PrimeShield Performance Auto & Tires

Oj M Edited 3 months ago

I'm a car guy so I'm picky, I can genuinely say it's 100% worth trusting these guys! They went above and beyond to make sure I got my car back the same day brought it in! Very efficient, affordable, and definitely the time.

nukhet u 4 months ago

had my car’s AC serviced by this business and was charged $204. They told me there were no leaks, added Freon, and said the repair was complete. The very next day, the AC stopped blowing cold air. I had to bring the car back again. My daughter, granddaughter, and I waited almost two hours while they worked on it. During that time, I also noticed two other customers complaining about their service, which made me even more concerned. After the second repair, they again told us everything was fixed. We drove home, but the next morning the AC was blowing hot air again. I called and requested a refund because I had lost confidence in their ability to repair the problem and wanted to take my car elsewhere. They refused to refund my money. This was a very disappointing experience, and I plan to file a complaint with the Better Business Bureau. I encourage others to be mindful and do their research before using this busi

Amos Ceren 4 months ago

I took my car to Prime Shield and had a great experience. They did an excellent job, were upfront the whole time, and their pricing was very reasonable. Highly recommend them.

Sunny D 5 months ago

I would not recommend this shop! They handle their business in a shady manner! I had a piece of metal in one of my tires and went to buy a used tire but was told I can’t just replace one tire on an AWD vehicle. So I bought 4 used tires from a shop near me because I didn’t have over $1,000 for new tires. I brought my car to Prime Shield to get the four used tires I bought, mounted and balanced. They told me the tires tread was not good and wouldn’t pass inspection, and one of them had a tear and wouldn’t hold air. We agreed they would keep my tires on and I would return the used tires. But they chose to put three of the used tires on and one of my old tires. I told them that left me in the same predicament I was in already. They insisted that I pay $171.26 because they did the work! Not only did the tech say the tires were not good enough to pass inspection, but the manager Tom said they were in bad condition as well. I paid because I needed my car but, I let them know I was going to call the owner in the morning. The next day, the manager Tom had an attitude with my son and I. We asked for the owner Sam, and he said he would be in later. We stopped in again and he said Sam wasn’t t

Thomas Mallon 8 months ago

I had a tire pressure sensor go bad on a 2014 Lexus ES350. It cost $108 to replace. I came in without an appointment and was out in less than an hour. Nice, friendly people. I will be going back there for any car issues in the future.